Products
Are the products original?
Of course, the products in the elite collection are all original.
Where can I check what the sizes are?
The sizes of the elite collection have a standard fit, the product specifications can be viewed in the technical data sheet of the garment, but often due to the many garments that we load daily some product data sheets may be missing or waiting to be added.
For any doubts, do not hesitate to contact our support, one of our assistants will be happy to tell you the precise measurements of the product you are looking for.
How can I find the product I want on the online store?
You can find your favorite products either by browsing the pages of the site or by using the search engine (enter the name or number of the product to search for it).
Once you find it, add the product to your cart (if you want to buy it) or to your wishlist (if you want to buy it or view it later).
How do I care for my elite items?
We select and test fabrics to ensure that all items can be easily machine washed. That said, please follow the care instructions for each garment. When in doubt, hand washing always wins. And if you want to use the washing machine, place them with similar colors.
Our three rules to follow:
Hand wash: For delicate items, stick to spot cleaning only. Otherwise, hand wash in cold water with mild detergent to maintain color and feel. Leave to soak for a few minutes, then treat with a fabric conditioner in the final rinse to maintain the feel. Rinse well in cold water and avoid wringing, continue to dry the garment inside out, away from sunlight.
Wash cold: Wash clothes in cold water, rather than warm or hot, and always wait until you have a full load. Hang or lay flat to dry.
Steaming and ironing: For full cupro, turn the garment inside out and iron it on the lowest setting. Spray some water to help straighten wrinkles. For everything else, turn the garment inside out and iron at medium temperature.